The Patient Reference Group

The Patient Reference Group (PRG) is a government-driven directive designed to ensure that patients interact with their Doctor's Practice to ensure that the services offered are appropriate and meet the needs of the local population. Its membership is open to every registered patient at the Practice and the group meets around three times a year to discuss services and to recommend changes where a need is identified.

Annually a patient survey is conducted and the PRG analyses the results of these surveys and represents the opinions of the patients identified, working directly with Practice staff and workers to agree policy and the development of the Practice/patient interface for the good of all.

If any registered patient wishes to join the PRG they will be welcomed into the Group and their opinions listened to, documented and considered for future development. To join our Group you can either make yourself known at reception, place you name and address in the suggestions box in the reception area or email the Practice Manager at Elliott.summers@calderdale-pct.nhs.uk